Privacy Policy
Introduction
At NURACOM WIMAX MENORCA SL, we take very seriously the protection of the personal information of our users and customers. Through this Privacy Policy, we explain how we collect, use and protect the personal data that you provide to us through the web site www.nuracom.eswebsite, as well as the rights you have over it.
By using our website or our services, you agree to the terms of this Privacy Policy.
Identity of the Data Controller
- Responsible: NURACOM WIMAX MENORCA SL
- VAT NUMBER: B57535262
- Tax address: Calle Deià 2, 07702, Mahón, Balearic Islands, Spain
- Phone: +34 971 15 40 30
- E-mail: info@nuracom.es
What Data We Collect
The personal data we may collect includes:
- Identification data: Name, surname, ID card, postal address, e-mail and telephone number.
- Billing data: Tax and banking information when necessary for the contracting of services.
- Browsing data: IP address, browser type, operating system, time of visit and pages viewed.
- Communication data: Any information you provide when contacting us through forms or email.
Purpose of Data Processing
Personal data collected in NURACOM WIMAX MENORCA SL are used for the following purposes:
- Service contracting management: To provide our internet services (WiMAX, fiber optics, etc.), manage billing and customer service.
- Inquiries: To respond to requests for information sent through the website, email or telephone.
- Improve user experience: To analyze the use of the website and optimize our services.
- Legal compliance: To comply with our tax, legal and regulatory obligations.
- Sending commercial communications (if you have given your prior consent): To inform you about news, offers or promotions related to our services.
Legitimation for Data Processing
We process your personal data on the following legal bases:
- Execution of a contract: When you hire our services.
- User consent: To subscribe to our newsletter or receive commercial information.
- Fulfillment of a legal obligation: To comply with tax and accounting regulations.
- Legitimate interest: To improve our services and manage queries.
Data Retention Period
We will retain your personal data only for the time necessary to fulfill the above purposes:
- Customer data: They will be retained for the duration of the contractual relationship and thereafter, for the periods required by tax and accounting regulations.
- Contact data: Will be deleted once the consultation has been answered, unless a contractual relationship is established or consent has been given to receive additional information.
Data for commercial communications: Until the user requests cancellation or withdraws consent.
Recipients of Personal Data
We do not share your personal data with third parties, except in the following cases:
- Legal obligations: With tax, judicial or administrative authorities if required by law.
- Service providers: Companies that help us manage the website, billing or technical support, under confidentiality agreements and with adequate data protection guarantees.
No international data transfers are made outside the European Economic Area (EEA).
User Rights
You have the right to exercise the following rights regarding your personal data:
- Right of access: To know what data we process and for what purpose.
- Right of rectification: Request the correction of inaccurate or incomplete data.
- Right of deletion (oblivion): To request deletion of your data when it is no longer needed.
- Right of opposition: Oppose our processing of your data on the basis of our legitimate interest.
- Right to limit processing: Restrict the use of your data in certain cases.
- Right to portability: Request the transfer of your data to another provider.
- Right to withdraw consent: At any time, for the sending of commercial communications.
To exercise these rights, you can contact us through:
- E-mail: info@nuracom.es
Postal address: Calle Deià 2, 07702, Mahón, Balearic Islands, Spain
If you consider that your rights have not been properly addressed, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Data Security
In NURACOM WIMAX MENORCA SL, we apply technical and organizational security measures to ensure the confidentiality and integrity of your personal data and prevent unauthorized access.
Modification of the Privacy Policy
We reserve the right to modify this Privacy Policy to adapt it to legislative changes or improvements in our services. We recommend that you review it periodically.
Contact
If you have any questions about this Privacy Policy, you can write to us at info@nuracom.es or call us at +34 971 15 40 30.